The 热情好客 Assistant diploma program from 布赖恩特 & 斯垂顿学院 prepares students for numerous positions in the hospitality industry. Students will develop skills that can be applied to front-office roles, 客户服务职位, and additional operational service roles within the hospitality industry.
Duties beyond outward-facing positions in 客户服务职位, such as facilities management, are also part of the skill set students of the 热情好客 Assistant diploma program will develop. Preparation for roles in typical hospitality careers such as hotels, travel and tourism companies, the food and beverage industry, and sporting venues plays a large role in the diploma program.
结果
The 热情好客 Assistant diploma program will provide students with the ability to:
- Recognize the significant core concepts in the areas of hospitality services, 包括规划, 会计, 人力资源, 市场营销, 和操作.
- Recommend solutions to various scenarios through the examination restaurant, 酒店业务, and event-planning challenges.
- Utilize technology tools and resources to support industry standards for compliance and service-level expectations.
- Relate social, interpersonal, legal, and ethical issues when making hospitality management decisions.
- Compare and contrast management principles and behaviors used when making hospitality-related decisions.
Graduates of this program may apply courses and earned credits toward the associate degree in 热情好客 Management 在科比 & 斯垂顿学院.